We take every member's privacy seriously. This document clearly explains how suga77 collects, uses, stores, and protects your personal data at all times.
Six core pillars that demonstrate suga77's genuine commitment to protecting the privacy and personal data security of every member.
All data transmitted between your device and suga77 servers is protected using 256-bit SSL encryption, the same standard used by leading financial institutions.
Your personal data is stored on servers protected by strict access controls. Only authorised staff with a legitimate work need may access member information.
Suga77 has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
You have the right to access, correct, and request deletion of your personal data at any time through your account settings or by contacting our support team.
The suga77 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always respected and protected.
In the event of any security incident involving your data, suga77 is committed to notifying you within the required timeframe in accordance with our incident response procedures.
Key Summary: suga77 prioritises your privacy. We only collect data that is genuinely necessary for platform operations, do not sell data to third parties, and give you full control over your personal information.
Welcome to the suga77 Privacy Policy page. This document is an agreement that describes how our platform, accessible at suga77.app, managing and protecting your personal data as a member or visitor.
Suga77 ("we", "Platform") operates with a strong sense of responsibility toward user privacy. We understand that personal data is sensitive and valuable, and we do not take this responsibility lightly. Every decision we make regarding data processing is grounded in legitimate business need and respect for your privacy rights.
By using the suga77 platform, creating an account, or simply browsing our website, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
We collect various types of data depending on how you interact with the suga77 platform. The following are the main categories of data we process:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Mandatory (KYC) |
| Contact Data | Phone number, email address | Mandatory |
| Financial Data | Bank account number, transaction history | Mandatory |
| Technical Data | IP address, device type, web browser | Automatic |
| Usage Data | Game history, access logs, settings preferences | Automatic |
| Communication Data | Support chat records, incoming emails | Where applicable |
We do not collect sensitive personal data such as health information, political views, or religious affiliations unless required by law.
Your personal data is collected through various channels when you use the suga77 platform:
Note: All data collection is carried out transparently. You will be informed of the data required at each stage of platform use, and you are free to withhold non-mandatory data, though this may limit access to certain platform features.
Suga77 uses your personal data only for legitimate and necessary purposes. We do not process your data beyond the scope stated here:
Marketing: You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team. Withdrawing this consent does not affect the processing of data required for the operation of your account.
Suga77 does not sell or rent your personal data to any third party. However, in certain limited situations, we may share your data with the following parties:
All third parties we work with are required to comply with data protection standards equal to or higher than those practised by suga77 itself.
Suga77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. Continued use of the platform after a cookie notification is considered your consent to the use of cookies as described.
Suga77 retains your personal data for as long as your account is active or as long as needed to fulfil the purposes stated in this policy. Specific retention periods are as follows:
Upon expiry of the retention period, your data will be securely deleted or anonymised in accordance with established procedures.
As a suga77 member and owner of your personal data, you have the following rights, which you may exercise at any time:
To exercise any of the above rights, contact our data protection team by email at [email protected]. We will process your request within 30 business days.
Suga77 continuously invests in security infrastructure to protect your personal data from unauthorised access, modification, disclosure, or destruction. The security measures we practise include:
Remember: While we take all reasonable steps to protect your data, no system is 100% secure. You also play an important role by using a strong password, not sharing your login credentials, and keeping your device updated with the latest security patches.
The suga77 platform may contain links or integrations with third-party services such as game providers, payment gateways, and social media platforms. Our Privacy Policy applies solely to the suga77 platform.
We are not responsible for the privacy practices of third-party websites or applications. We encourage you to read the privacy policy of each third-party platform you access before providing them with any personal information.
The suga77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.
If we become aware that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. If you believe a minor's data has been collected on our platform, please contact us immediately.
Suga77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "Last Updated" date at the top of this page will always reflect the currently in-force version.
For material and significant changes, we will notify you via in-platform notification or email to the address registered in your account. Continued use of the platform after such amendments are published is considered your acceptance of the updated Privacy Policy.
Recommendation: Check this page at least once every three months to ensure you are always up to date on how we manage your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, our data protection team is ready to assist:
We are committed to addressing every privacy-related enquiry seriously within 14 business days of receipt. For more complex requests such as data access or deletion applications, the processing period is up to 30 business days.